Terms of service

MYROQ Terms of Service

By accessing or purchasing from MYROQ, you agree to these Terms of Service. Please read them before using our website or placing an order.

Products and Orders
MYROQ offers apparel and related products, including made-to-order items. Product colours, appearance, and sizing may vary slightly from images displayed on different screens. Please review the product description and size guide before ordering.

We reserve the right to refuse or cancel an order when reasonably necessary, including in cases of suspected fraud, pricing errors, product availability issues, or incorrect order information.

Pricing and Payment
All prices are displayed in the currency shown at checkout. Shipping charges, applicable taxes, and other charges will be displayed before you complete your purchase.

Payment must be successfully authorized before an order can be processed.

Shipping
Orders are subject to the MYROQ Shipping Policy. Delivery dates are estimates and may be affected by production times, carriers, weather, holidays, customs, or other circumstances outside our control.

Customers are responsible for providing accurate shipping information.

Returns, Refunds and Cancellations
Returns, refunds, replacements, exchanges, and cancellations are governed by our Return and Refund Policy.

Because many MYROQ products are made to order, cancellation or modification may not be possible after production has started.

Intellectual Property
The MYROQ name, logos, graphics, designs, product artwork, website content, and other original materials are owned by or licensed to MYROQ. They may not be copied, reproduced, distributed, or commercially used without permission.

Website Use
You may not use our website for fraudulent, unlawful, abusive, or harmful activity or attempt to interfere with the security or operation of the website.

Third-Party Services
Our store uses third-party services, including Shopify and fulfillment, payment, and shipping providers. Their own terms and policies may also apply when their services are used.

Limitation of Liability
To the extent permitted by applicable law, MYROQ will not be liable for indirect or consequential losses resulting from use of the website or products. Nothing in these Terms limits rights or remedies that cannot legally be excluded under applicable consumer-protection laws.

Changes to These Terms
We may update these Terms from time to time. Updated Terms will be posted on this website.

Contact
Questions about these Terms can be sent through the contact information provided on our website.

These Terms are subject to applicable laws in Canada and British Columbia.